When we developed the codeREADr platform back in 2008, we assumed that Internet connectivity would soon be ubiquitous. Therefore, we launched the service offering only real-time (online) validation. That was far easier than building native database functionality for multiple operating systems (and their continuous updates) and across literally 100’s of different devices.
Unstable Internet Connectivity
The reaction from the event community was quite clear. They insisted that offline validation was an essential option. While many venues have good Internet access within their facility, stable connectivity doesn’t always extend to some or all entrances. Likewise, when there’s no crowd at the entrance, 3G/4G/LTE connectivity may be excellent. However, with a crowd of smartphone users at the gate, connectivity can quickly become quite slow.
And who want’s to wait in long lines to get their ticket validated? No one!
Offline Ticket Validation
Therefore, in 2009 we updated our apps and web services to enable both online and offline validation, receiving a unanimous thumb’s up from ticketing companies and event organizers globally.
For the past five (5) years our clients have successfully deployed online validation services, with fallback to offline scanning, and offline validation services. For offline scans, we enabled app-users to manually sync scans and databases to the cloud if and when convenient. In many cases, our clients enabled the app-user to choose online or offline validation while on-site, depending on their actual connectivity.
And Now … AutoSync
If Internet connectivity is fast and stable, the ideal method to validate tickets is to host ticket databases on our servers. In that way all scanning devices are connected in real-time to that database and hence all devices are in sync.
However, if Internet connectivity becomes slow or unstable, then the validation process takes longer, lines build quickly and ticket holders get annoyed. In those cases, offline validation is a must.
What’s special about AutoSync is that scans validated offline are automatically uploaded every 2-seconds to a shared online database and the newly synced database is automatically downloaded every 2-minutes to each device.
With auto-sync, scans are instantly validated because there’s no connection latency since the ticket database is downloaded to iOS and Android devices and scans are validated against that local database.
The syncing process is completed totally in the background so the person scanning tickets can keep scanning without interruption. If connectivity is completely lost, then the scans are queued and synced when connectivity is restored.
With the dramatic increase in the use of emailed, mobile and print-at-home tickets, it’s increasingly important for security personnel to verify the authenticity of an attendee’s ticket. While these ticket types are convenient for consumers, they increase the risk of ticket fraud because they are more easily copied and faked than traditional printed tickets.
AutoSync is the ideal solution for fraud prevention when Internet connectivity isn’t assured.